Frequently Asked Service Questions

The frequency of an oil change really depends on the make and model of vehicle you are driving, the type of oil that you are currently using in your vehicle, how often you drive your vehicle and the type of conditions or terrain you’re driving in. The time frame can really vary. Ideally, we always recommend getting an oil change approximately once every 6 months or around every 5,000 to 10,000 miles depending on the type of oil used. This could be more frequently or less frequently, depending on your situation. Refer to owner's manual for best recommendations. If you speak with one of our technicians, we can make sure you get started on the right service schedule when it comes to oil changes.

When a manufacturer issues a recall for a specific make and model of vehicle, you are not liable to pay for anything relating to the service appointment. The only thing that you have to provide is your vehicle and the time. Parts that are needed for the recall will be provided by the manufacturer of your vehicle. The labor at our service center is also taken care of by the manufacturer.

Tires should be replaced on your vehicle every 4 years or when you notice that your current set is starting to break down or wear down. For example, you can use the penny tread test to determine if your tread is getting too low. Place a penny upside-down inside the tread. If you can see any of Lincoln’s head, then it’s getting close to needing new tires. You’ll also want to watch out for cracks in the rubber or uneven tread wear.

Our service department covers many different routines, preventive and repair services, including oil changes, tire rotations, alignments, brake service, and recall work, among many other jobs. If you need routine maintenance completed on your vehicle or suspect that there is a problem with your vehicle, stop down to Van Subaru to make an appointment.

Yes, Our service department welcomes you, even if you bought your vehicle somewhere else. If it is a Subaru, we know how important it is to keep it well maintained for the sake of its warranty. Regardless of the make and model, we take our responsibility to drivers very serious. Our goal is to restore your vehicle's health.

Depends on warranty type. Eg, warranty for a brand-new car vs certified-preowned may vary. A warranty is designed to cover the majority of your repairs and service, but there will be work that isn’t covered. Generally, this includes normal wear and tear. Check with our service team to find out if your needed repair is going to cost you anything.